With over 200 satisfied customers in the Louisville area, we have received many glowing reviews of our IT services over the years. From helping businesses recover from ransomware attacks to supporting businesses as they grow and scale, we are proud of a track record that generates a 98% customer satisfaction rate. Here’s just a few of our success stories:
I needed a company that was as entrepreneurial as we are and that would give us the personal service we require. Our nature as a company keeps us jumping around a lot, and I’ve found that ABS actually shares that entrepreneurial spirit and is able to partner with us.
Russ Hoehn
VP of Finance | Parallel Products
Working with ABS means we get all of the support we need and always receive top-notch customer service and trustworthy cyber security. When we have issues, ABS is quick to resolve them and my team is able to stay on track and be productive. With ABS, we’re in good hands – they’re worth every dime!
Colleen Thomas
Operations Manager | Ashlee Rountree
Always friendly, timely, and professional response. That is why ABS is the only company that we have ever signed a managed services contract with because they always deliver!!
Tri-State Cold Formed Steel
Your staff did a great job! I could not have expected a better response. As always, a job extremely well done by our friends at ABS. You all are the best hands down.
Perelmuter & Goldberg Orthodontics
ABS always responds no matter where they are. That goes a long way. Much gratitude and I hope that you will extend my dad-earned kudos to your team.
C&L Hospitality
ABS is professional, timely, and have done a nice job managing our account. It has helped tremendously having a lead for our account that can track trends and who really gets to know the IT landscape.
Huber’s Vineyard
My staff told me that ABS was super professional and friendly. They did their job without interfering with the staff or impeding the workflow. Thank you! I know this kind of attitude filters down from the top.
Goodwill Industries of Kentucky
Thanks for all the updates and for keeping us informed of what was happening, what to do, and where to get help. You guys are the best!
Actors Theatre of Louisville
ABS has been fantastic! You all have been very responsive to a variety of requests, very pleasant to deal with, and you obviously know your stuff!
Kentucky Select Properties
ABS listened to what we wanted and what we needed instead of just telling us. They respect the fact that we’re non-profit and try to find ways to meet our needs.
Maryhurst
You are amazing. We’ve had so many issues with email, contacts, calendar, and most recently wireless internet … ALL of them have now been fixed. Thanks!
J&L Marketing
ABS Start Date: 2010
Other Experience, Expertise & Interests:
Enjoys helping our team be more effective and providing an environment that challenges employees to develop. Chili cook-off champion (2018) and father of three. Hobbies include flag football, volleyball, camping, and wrestling with my kids.
ABS Start Date: 2008
Other Experience, Expertise & Interests:
In the time that I’ve been at ABS, I’ve done pretty much everything and that experience has created a great perspective for me to operate with today. I enjoy learning new things and I’m always up for a challenge. In my spare time, I love doing anything outside – hiking, biking, kayaking, backpacking, etc… Anything that involves putting my cell phone away for extended periods of time!
ABS Start Date: 2017
Special Certifications
CompTIA A+, CCENT
Other Experience, Expertise & Interests:
I have a Masters in Theatrical Design, and spent 10 years as a theatrical lighting designer and technician in and around Louisville. I’m still active in the local theater community, and I also enjoy playing guitar and tinkering with electronics and programming. Outside of work, I’m usually spending time with an awesome baby or an adorably terrible dog.
ABS Start Date: 2003
Special Certifications
Working on PMP certification
Other Experience, Expertise & Interests:
I’ve been with ABS for many years — I started out as a field tech (way back when ABS was just starting and located in Mark’s garage!) and have worked my way up. The thing I most enjoy about my job is helping our clients and mentoring the younger techs. My biggest strength is my experience. I will say that I love my job and I can’t see myself working anywhere else.
ABS Start Date: 2018
Other Experience, Expertise & Interests:
– Cisco Sales Expert
– VM Ware Sales Professional
– Microsoft Sales Professional- Licensing
– 20 years of industry expertise
Compare me to a sea captain.
As captain of the ship, I am fully confident in my crew’s ability to navigate even the diciest waters.
I feel so fortunate to have the life that I do. I love my job on many levels: it gives me a challenging daily focus, provides me with social interaction, and feeds my family. I was raised in California and graduated from UCLA.
When I am not working, I like to exercise and have run over 35,000 miles in my lifetime. I also enjoy traveling. My favorite destination is anything with a sandy beach or Las Vegas during the first weekend of the basketball tournament. I am an avid college basketball fan. Since I wasn’t raised here in Louisville, I can root for Louisville, Kentucky, or Indiana – but my favorite is the Cardinals.
ABS Start Date: 2006
Other Experience, Expertise & Interests:
Customer service background in various industries. Tech experience built by climbing the ranks of ABS. Loves to play golf and enjoys cooking.
