Doing IT Differently Since 1995
Our dedication to helping people and businesses has been a core part of our company’s DNA since we were founded. Our mission is to accelerate your business through the judicious application of information, process automation, and team education – all while putting people first. The ABS Way is the embodiment of our core values and serves as a guide and resource for every employee.
With a team of over one hundred employees made up of a wide range of people with vast technological backgrounds and specialties, we have developed the ability to troubleshoot many different kinds of problems and provide innovative solutions for different industries. We also have very low turnover, which means we possess an enormous amount of in-house knowledge accumulated over the past two and a half decades that can be deployed to help you meet your business goals.

Who we are
ABS is a full service IT company dedicated to providing an outstanding customer experience. Our Louisville-based team, with a combined 500+ years of IT experience, is committed to solving problems by providing the best technology solutions so you can focus on what you do best.
What we do
We help people facing problems that get in the way of business growth. ABS supports businesses with day-to-day and strategic long-term technology solutions. Our team solves business problems with great customer service through our Managed Services teams, Project Division, and Cybersecurity teams.
Why we do it
Founder and CEO Mark Lewis’s past experience managing in-house IT departments and directing advanced technical engineering gave him a deep understanding of how businesses confront challenges in the digital workplace. His goal was to deliver IT services differently, with a focus on customer service, proactive solutions, and relationships.
The ABS Team
Administration Team

Mark Lewis
President & CEO

Nikki Hamilton
Business Manager

Erin Donhoff

Beth Mamrak

Molly McGee

Shawn Price

Service Department

David Lacey
VP of Operations

Buck Hartlage
Service Director

Jason Pitcher
Knowledge Manager

Schyler Donhoff
Service Manager

Jesse Harner
Service Manager

Johnny Kruse
Service Manager

Scott Keller
Service Supervisor

Jon Louden
Service Supervisor

Gus Young
Service Supervisor

Matt Waddell
After Hours Help Desk Supervisor

Jon Jaffke
Technical Lead

David Anderson

Devin Anderson

Wesley Bolin

Brandon Brown

Wes Burkhead

Naza Chibueze

Andrew Chen

Benson Chen

Joshua Coleman

Zach Combs

Nick Curtis

Jason Dean

Jonathan De Ark

Michael Donaldson

Joel Elster

Robert Farley

Randi Fonseca

Jason Frye

Cartier Gates

Travis Greenwell

Ryan Ha

Jeremy Hessig

Joey Howard

Brad Howlett

Rob Kight

Rick Koehler

Rick Kruse

Tim Mahan

Noah Miesner

Austin Moore

Ross McAfee

Jimmy Mullins

Zar Nenadovic

John Newman

Matt Owen

Richard Raymer

Will Ringenberg

Oscar Saucedo

Austin Smith

Riley Smothers

Zachary Taroli

Ben Thrasher

Trung Tran

Ethan Troutman

Stu Vallentine

Justin Warren

Joshua Weems

Quinn Williams
At ABS, we believe your IT systems should animate and empower your business initiatives; and never constrain them or get in the way. We are the largest managed service provider (MSP) in the region and it’s our team’s goal to help you gain and maintain a competitive advantage in the marketplace. Customizing your technical support is how do it. Learn more about our IT managed services.
The days of seeing an IT Help Desk as receptionist-level of support are over when you partner with ABS. Our Louisville based team is comprised of problem solvers and certified engineers. They’re committed to staying on top of new and ever-changing technology. This means that you’re not limited to a solution that will work “for now” but for many years to come. We’ve put a great deal of investment in certifications and tools that help us ensure we are able to provide best-in-class solutions for our customers, in person or online.

Cybersecurity Operations Team

Wes Johnson
Director of Cybersecurity

Dustin Hartman
Senior Cybersecurity Architect

Michael Farmer

Charlie Gabriel

Erick Moreno

Chris Wathen
Professional Services

Andrew Best
professional services manager

Tucker Oldham
Business Consultant & vCIO

Chad Tapp
Senior Solutions Architect

Trent Ball

Mike Crepps

Ryan Easton

Tyler Edison

Chad Heinrichs

Jeremy Hutchens

Kirsin Koch

Chuck Smith

Chris Steele
Technical Account Managers

CB Young
Director of Technical Account Management

Austin Young

Steven Camp

Skyler Daugherty

Chris Hollis

James Hutchinson

Kertz Mitchell
Sales Team

John Clark
VP of Sales and Marketing

Marshall Fall
Director of Client Success

Andrew Koon
Director of Business Development

Drew Mauldin
Business Development specialist

Brandon Wurth

