Who we are

ABS is a full service IT company dedicated to providing an outstanding customer experience. Our Louisville-based team, with a combined 500+ years of IT experience, is committed to solving problems by providing the best technology solutions so you can focus on what you do best.

What we do

We help people facing problems that get in the way of business growth. ABS supports businesses with day-to-day and strategic long-term technology solutions. Our team solves business problems with great customer service through our Managed Services teams, Project Division, and Cybersecurity teams.

Why we do it

Founder and CEO Mark Lewis’s past experience managing in-house IT departments and directing advanced technical engineering gave him a deep understanding of how businesses confront challenges in the digital workplace. His goal was to deliver IT services differently, with a focus on customer service, proactive solutions, and relationships.

The ABS Way

At ABS, helping people and businesses isn’t just something we do—it’s who we are. Since day one, our mission has been to accelerate your business through smart information management, process automation, and team education—all while staying true to our core values. The ABS Way is more than a tagline; it’s our commitment to exceptional customer service, continuous improvement, and doing what’s right, even when it’s hard.

With a team of over one hundred professionals from diverse technological backgrounds, we approach every challenge with integrity, curiosity, and a service-oriented mindset. Our low turnover means we carry decades of in-house knowledge, ready to be put to work for your business. Clients and coworkers alike can rely on us to follow through, find better ways to solve problems, and always put people first.

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The ABS Team

We are a company founded on outstanding customer service. The people that work for ABS not only possess outstanding technical skills, but are also committed to building relationships and supporting the people they work with and for.

Administration

Advanced Business Solutions employee Mark Lewis

Mark Lewis

CEO

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Sam Lewis

President

Advanced Business Solutions employee Nikki Hamilton

Nikki Hamilton

CFO

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Amber Bottorff

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Erin Donhoff

Advanced Business Solutions employee Beth Mamrak

Beth Mamrak

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Jacob McCarthy

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Molly McGee

Advanced Business Solutions employee Shawn Price

Shawn Price

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Stevie Shotts

Service Department

Advanced Business Solutions employee Buck Hartlage

Buck Hartlage

VP of Service

Advanced Business Solutions employee Jesse Harner

Jesse Harner

Service Manager

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Johnny Kruse

Service Manager

Advanced Business Solutions employee Scott Keller

Scott Keller

Service Manager

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Jon Louden

Service Manager

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Michael Donaldson

Service Supervisor

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Rick Kruse

Service Supervisor

Advanced Business Solutions employee Matt Owen

Matt Owen

Service Supervisor

Advanced Business Solutions employee Jason Pitcher

Jason Pitcher

Knowledge Manager

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Will Ringenberg

SERVICE SUPERVISOR

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Austin Smith

Service Supervisor

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Jacob Schafer

Service Supervisor

Garrett Alvarez

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Mia Bass

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Daniel Caskey

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Benson Chen

Advanced Business Solutions employee Josh Coleman

Josh Coleman

James Cary

Jason Dean

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Corey Eaton

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Rob Elmore

Advanced Business Solutions employee Joel Elster

Joel Elster

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Robert Farley

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James Fields

Cartier Gates

Eric Guess

Ryan Ha

Jackson Harris

Micah Hoagland

Joey Howard

Cole Johnson

Brad Howlett

Rick Koehler

Stephen Lang

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Jonathan Lanning

Dan Mace

Tim Mahan

Adam Markus

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Lillian May

Brockton Mayer

Ross McAfee

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Kevin McKee

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Mike Melhorn

Austin Moore

David Moore

Erick Moreno

Jimmy Mullins

Zar Nenadovic

Carlos Quinones

Richard Raymer

Jerrett Rowley

Oscar Saucedo

Beau Schneider

Kasey Smith

Riley Smothers

Ben Thrasher

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Ethan Stansberry

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Christopher Tomes

Advanced Business Solutions employee Trung Tran

Trung Tran

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Jaren Underwood

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Autumn Turner

Stu Vallentine

Justin Warren

Joshua Weems

Chris Wathen

At ABS, we believe your IT systems should animate and empower your business initiatives; and never constrain them or get in the way. We are the largest managed service provider (MSP) in the region and it’s our team’s goal to help you gain and maintain a competitive advantage in the marketplace. Customizing your technical support is how we do it. Learn more about our IT managed services.

The days of seeing an IT Help Desk as receptionist-level of support are over when you partner with ABS. Our Louisville based team is comprised of problem solvers and certified engineers. They’re committed to staying on top of new and ever-changing technology. This means that you’re not limited to a solution that will work “for now” but for many years to come. We’ve put a great deal of investment in certifications and tools that help us ensure we are able to provide best-in-class solutions for our customers, in person or online.

Cybersecurity Operations

Wes Johnson

Director of cybersecurity

Dustin Hartman

senior cybersecurity architect

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Andrew Chen

Jason Frye

Marshall Nevill

Bradley Outland

Ethan Troutman

Professional Services

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Andrew Best

Professional services manager

Trent Ball

Mike Crepps

Jonathan De Ark

Geoff Decker-Monsour

Travis Greenwell

Chad Heinrichs

Austin Legan

Kirsin Koch

John Newman

Chuck Smith

Chris Steele

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Theo Zamora

Technical Account Managers

CB Young

director of technical account management

Steven Camp

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Zach Combs

Account Analyst

Nick Curtis

Account Analyst

Advanced Business Solutions employee Schyler Donhoff

Schyler Donhoff

Service Manager

Skyler Daugherty

Ben Hodapp

Chris Hollis

Advanced Business Solutions employee Matt Waddell

Matt Waddell

Product Manager

Julian Wasserzug

Austin Young

IT Consulting

Advanced Business Solutions employee David Lacey

David Lacey

VP of Operations

Ryan Easton

Advanced Business Solutions employee James Hutchinson

James Hutchinson

Advanced Business Solutions employee Tucker Oldham

Tucker Oldham

Chad Tapp

Senior Architect/Consultant

Brandon Wurth

Sales and Marketing

John Clark

vp of sales and marketing

Andrew Koon

Director of Business Development

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Dylan Bleemel

Business Development Representative

Marshall Fall

marketing director

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John Wiegand

business development manager

Cy Dixon

business development manager

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Tour Our Facility

In April of 2019 ABS relocated to a 30,000 square foot facility that was designed to support our operations and make us even more efficient when delivering managed IT services. When you are choosing your IT provider it is important that you look “under the hood”, meet the people who will be managing your infrastructure, and see exactly how your support is delivered. Come see why 90% of companies looking to outsource their IT support choose ABS after they take a tour of our facility.