Doing IT Differently Since 1995

Our dedication to helping people and businesses has been a core part of our company’s DNA since we were founded. Our mission is to accelerate your business through the judicious application of information, process automation, and team education – all while putting people first. The ABS Way is the embodiment of our core values and serves as a guide and resource for every employee.

With a team of over one hundred employees made up of a wide range of people with vast technological backgrounds and specialties, we have developed the ability to troubleshoot many different kinds of problems and provide innovative solutions for different industries. We also have very low turnover, which means we possess an enormous amount of in-house knowledge accumulated over the past two and a half decades that can be deployed to help you meet your business goals.

Who we are

ABS is a full service IT company dedicated to providing an outstanding customer experience. Our Louisville-based team, with a combined 500+ years of IT experience, is committed to solving problems by providing the best technology solutions so you can focus on what you do best.

What we do

We help people facing problems that get in the way of business growth. ABS supports businesses with day-to-day and strategic long-term technology solutions. Our team solves business problems with great customer service through our Managed Services teams, Project Division, and Cybersecurity teams.

Why we do it

Founder and CEO Mark Lewis’s past experience managing in-house IT departments and directing advanced technical engineering gave him a deep understanding of how businesses confront challenges in the digital workplace. His goal was to deliver IT services differently, with a focus on customer service, proactive solutions, and relationships.

The ABS Team

We are a company founded on outstanding customer service. The people that work for ABS not only possess outstanding technical skills, but are also committed to building relationships and supporting the people they work with and for.

Administration Team

Advanced Business Solutions employee Mark Lewis

Mark Lewis

President & CEO

Advanced Business Solutions employee Nikki Hamilton

Nikki Hamilton

Business Manager

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Erin Donhoff

Advanced Business Solutions employee Beth Mamrak

Beth Mamrak

Molly McGee

Advanced Business Solutions employee Shawn Price

Shawn Price

Service Department

Advanced Business Solutions employee David Lacey

David Lacey

VP of Operations

Advanced Business Solutions employee Buck Hartlage

Buck Hartlage

Service Director

Advanced Business Solutions employee Jason Pitcher

Jason Pitcher

Knowledge Manager

Advanced Business Solutions employee Andrew Best

Andrew Best

Systems Analyst Supervisor

Advanced Business Solutions employee Schyler Donhoff

Schyler Donhoff

Service Manager

Advanced Business Solutions employee Jesse Harner

Jesse Harner

Service Manager

Advanced Business Solutions employee Johnny Kruse

Johnny Kruse

Service Manager

Advanced Business Solutions employee Scott Keller

Scott Keller

Service Supervisor

Advanced Business Solutions employee Jon Louden

Jon Louden

Service Supervisor

Gus Young

Service Supervisor

Advanced Business Solutions employee Matt Waddell

Matt Waddell

After Hours Help Desk Supervisor

Advanced Business Solutions employee Jon Jaffke

Jon Jaffke

Technical Lead

Advanced Business Solutions employee David Anderson

David Anderson

Devin Anderson

Advanced Business Solutions employee Wesley Bolin

Wesley Bolin

Advanced Business Solutions employee Brandon Brown

Brandon Brown

Wes Burkhead

Naza Chibueze

Andrew Chen

Benson Chen

Advanced Business Solutions employee Josh Coleman

Joshua Coleman

Zach Combs

Nick Curtis

Advanced Business Solutions employee Jason Dean

Jason Dean

Advanced Business Solutions employee Jonathan De Ark

Jonathan De Ark

Michael Donaldson

Advanced Business Solutions employee Joel Elster

Joel Elster

Robert Farley

Randi Fonseca

Jason Frye

Advanced Business Solutions employee Charlie Gabriel

Charles Gabriel

Cartier Gates

Advanced Business Solutions employee Travis Greenwell

Travis Greenwell

Ryan Ha

Jeremy Hessig

Advanced Business Solutions employee Joey Howard

Joey Howard

Brad Howlett

Rob Kight

Advanced Business Solutions employee Kirsin Kosh

Kirsin Koch

Advanced Business Solutions employee Rick Koehler

Rick Koehler

Rick Kruse

Advanced Business Solutions employee Tim Mahan

Tim Mahan

Noah Miesner

Austin Moore

Advanced Business Solutions employee Ross McAfee

Ross McAfee

Advanced Business Solutions employee Jimmy Mullins

Jimmy Mullins

Advanced Business Solutions employee Zar Nenadovic

Zar Nenadovic

Advanced Business Solutions employee John Newman

John Newman

Advanced Business Solutions employee Matt Owen

Matt Owen

Advanced Business Solutions employee Rich Raymer

Richard Raymer

Will Ringenberg

Oscar Saucedo

Advanced Business Solutions employee Austin Smith

Austin Smith

Advanced Business Solutions employee Riley Smothers

Riley Smothers

Advanced Business Solutions employee Zach Taroli

Zachary Taroli

Advanced Business Solutions employee Ben Thrasher

Ben Thrasher

Advanced Business Solutions employee Trung Tran

Trung Tran

Ethan Troutman

Advanced Business Solutions employee Stu Vallentine

Stu Vallentine

Advanced Business Solutions employee Justin Warren

Justin Warren

Advanced Business Solutions employee Josh Weems

Joshua Weems

Quinn Williams

Advanced Business Solutions employee Auston Young

Austin Young

At ABS, we believe your IT systems should animate and empower your business initiatives; and never constrain them or get in the way. We are the largest managed service provider (MSP) in the region and it’s our team’s goal to help you gain and maintain a competitive advantage in the marketplace. Customizing your technical support is how do it. Learn more about our IT managed services.

The days of seeing an IT Help Desk as receptionist-level of support are over when you partner with ABS. Our Louisville based team is comprised of problem solvers and certified engineers. They’re committed to staying on top of new and ever-changing technology. This means that you’re not limited to a solution that will work “for now” but for many years to come. We’ve put a great deal of investment in certifications and tools that help us ensure we are able to provide best-in-class solutions for our customers, in person or online.

Cybersecurity Operations Team

Advanced Business Solutions employee Wes Johnson

Wes Johnson

Director of Cybersecurity

Dustin Hartman

Senior Cybersecurity Architect

Advanced Business Solutions employee Nathan Cook

Nathan Cook

Advanced Business Solutions employee Michael Farmer

Michael Farmer

Advanced Business Solutions employee Erick Moreno

Erick Moreno

Advanced Business Solutions employee Chris Wathen

Chris Wathen

Professional Services

Advanced Business Solutions employee Chuck Smith

Chuck Smith

Professional Services Manager

Advanced Business Solutions employee Tucker Oldham

Tucker Oldham

Business Consultant & vCIO

Advanced Business Solutions employee Chad Tapp

Chad Tapp

Senior Solutions Architect

Trent Ball

Advanced Business Solutions employee Mike Crepps

Mike Crepps

Advanced Business Solutions employee Ryan Easton

Ryan Easton

Advanced Business Solutions employee Tyler Edison

Tyler Edison

Advanced Business Solutions employee Chad Heinrichs

Chad Heinrichs

Advanced Business Solutions employee Jeremy Hutchens

Jeremy Hutchens

Advanced Business Solutions employee Chris Steele

Chris Steele

Technical Account Managers

Advanced Business Solutions employee Sam Lewis

Sam Lewis

Head of Technical Account Management

Advanced Business Solutions employee CB Young

CB Young

Advanced Business Solutions employee Steve Camp

Steven Camp

Advanced Business Solutions employee Skyler Daugherty

Skyler Daugherty

Advanced Business Solutions employee Chris Hollis

Chris Hollis

Advanced Business Solutions employee James Hutchinson

James Hutchinson

Kertz Mitchell

Sales Team

Advanced Business Solutions employee John Clark

John Clark

VP of Sales and Marketing

Marshall Fall

Director of Client Success

Andrew Koon

Director of Business Development

Drew Mauldin

Business
Development specialist

Advanced Business Solutions employee Brandon Wurth

Brandon Wurth

Tour Our Facility

In April of 2019 ABS relocated to a 30,000 square foot facility that was designed to support our operations and make us even more efficient when delivering managed IT services. When you are choosing your IT provider it is important that you look “under the hood”, meet the people who will be managing your infrastructure, and see exactly how your support is delivered. Come see why 90% of companies looking to outsource their IT support choose ABS after they take a tour of our facility.

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