HOW TO SET UP
MULTI-FACTOR AUTHENTICATION (MFA) FOR OFFICE 365

Once your admin enables your organization with 2-step verification (also called multi-factor authentication), you have to set up your account to use it. By setting up 2-step verification, you add an extra layer of security to your Office 365 account. You sign in with your password (step 1) and a code sent to your phone (step 2).

1. Sign into Office 365 with your work account with your password like you normally do. After you choose Signin, you’ll see this page:

Microsoft login screen requesting more information for account security, reflecting the importance of strong cybersecurity services. Options include using a different account, learning more, and a blue Next button. Email address is partially blacked out for privacy.

2. Choose Next

3. Select your authentication method (text, call, or download Microsoft Authenticator app) and then follow the prompts on the page.

Text/Call Method:

Microsoft security verification page for IT Support Louisville: choose authentication phone, country code, phone number, and preferred method (text or call). Click Next at the bottom right to enhance your cybersecurity services.

Application Method:

Screenshot of a webpage titled Additional security verification, prompting the user to choose a contact method, with Mobile app selected—demonstrating how Managed IT Services enhance account protection through secure notifications and verification codes.
A setup screen for configuring a mobile app, featuring instructions, a QR code, account information, and Next and Cancel buttons—ideal for managing IT Consulting Services or Cybersecurity Services efficiently.

4. After you verify your alternate contact method, choose Next.

Screenshot of an additional security verification page—a key step in Cybersecurity Services—asking for a verification code sent via text message to a phone ending in 0351. A code is entered, with Cancel and Verify buttons displayed below.

5. Once you complete the instructions to specify how you want to receive your verification code, the next time you sign in to Office 365, you’ll be prompted to enter the code that is sent to you by text message, phone call, etc.

To have a new code sent to you, press F5.

Microsoft sign-in screen asking user to enter a 6-digit code sent to their phone ending in 51. Code “744100” is entered. Verify and support options, including IT Support Louisville and Cybersecurity Services, are visible.