Who we are

ABS is a full service IT company dedicated to providing an outstanding customer experience. Our Louisville-based team, with a combined 500+ years of IT experience, is committed to solving problems by providing the best technology solutions so you can focus on what you do best.

What we do

We help people facing problems that get in the way of business growth. ABS supports businesses with day-to-day and strategic long-term technology solutions. Our team solves business problems with great customer service through our Managed Services teams, Project Division, and Cybersecurity teams.

Why we do it

Founder and CEO Mark Lewis’s past experience managing in-house IT departments and directing advanced technical engineering gave him a deep understanding of how businesses confront challenges in the digital workplace. His goal was to deliver IT services differently, with a focus on customer service, proactive solutions, and relationships.

The ABS Way

At ABS, helping people and businesses isn’t just something we do—it’s who we are. Since day one, our mission has been to accelerate your business through smart information management, process automation, and team education—all while staying true to our core values. The ABS Way is more than a tagline; it’s our commitment to exceptional customer service, continuous improvement, and doing what’s right, even when it’s hard.

With a team of over one hundred professionals from diverse technological backgrounds, we approach every challenge with integrity, curiosity, and a service-oriented mindset. Our low turnover means we carry decades of in-house knowledge, ready to be put to work for your business. Clients and coworkers alike can rely on us to follow through, find better ways to solve problems, and always put people first.

The ABS Team

We are a company founded on outstanding customer service. The people that work for ABS not only possess outstanding technical skills, but are also committed to building relationships and supporting the people they work with and for.

Administration

Mark Lewis

CEO

Sam Lewis

President

Advanced Business Solutions employee Nikki Hamilton

Nikki Hamilton

CFO

Erin Donhoff

Heather Howell

Jacob McCarthy

Advanced Business Solutions employee Beth Mamrak

Beth Mamrak

Molly McGee

Advanced Business Solutions employee Shawn Price

Shawn Price

Casey Whitfield

Service Department

Advanced Business Solutions employee Buck Hartlage

Buck Hartlage

VP of Service

Advanced Business Solutions employee Schyler Donhoff

Schyler Donhoff

Service Manager

Advanced Business Solutions employee Jesse Harner

Jesse Harner

Service Manager

Johnny Kruse

Service Manager

Advanced Business Solutions employee Scott Keller

Scott Keller

Service Manager

Jon Louden

Service Manager

Devin Anderson

Service Supervisor

Michael Donaldson

Service Supervisor

Rick Kruse

Service Supervisor

Advanced Business Solutions employee Jason Pitcher

Jason Pitcher

Knowledge Manager

Austin Smith

Service Supervisor

Advanced Business Solutions employee Matt Waddell

Matt Waddell

Service Supervisor

Mia Bass

Wes Burkhead

Daniel Caskey

Andrew Chen

Benson Chen

Advanced Business Solutions employee Josh Coleman

Josh Coleman

Advanced Business Solutions employee Jason Dean

Jason Dean

Corey Eaton

Rob Elmore

Joel Elster

Robert Farley

James Fields

Randi Fonseca

Cartier Gates

Eric Guess

Travis Greenwell

Ryan Ha

Jackson Harris

Micah Hoagland

Joey Howard

Brad Howlett

Cole Johnson

Rob Kight

Rick Koehler

Stephen Lang

Jonathan Lanning

Austin Legan

Tim Mahan

Adam Markus

Brockton Mayer

Ross McAfee

Noah Miesner

Austin Moore

Erick Moreno

Jimmy Mullins

Marshall Nevill

Matt Owen

Carlos Quinones

Richard Raymer

Will Ringenberg

Jerrett Rowley

Oscar Saucedo

Jacob Schafer

Beau Schneider

Riley Smothers

Ethan Stansberry

Ben Thrasher

Advanced Business Solutions employee Trung Tran

Trung Tran

Jaren Underwood

Stu Vallentine

Justin Warren

Chris Wathen

Joshua Weems

Quinn Williams

Theo Zamora

At ABS, we believe your IT systems should animate and empower your business initiatives; and never constrain them or get in the way. We are the largest managed service provider (MSP) in the region and it’s our team’s goal to help you gain and maintain a competitive advantage in the marketplace. Customizing your technical support is how we do it. Learn more about our IT managed services.

The days of seeing an IT Help Desk as receptionist-level of support are over when you partner with ABS. Our Louisville based team is comprised of problem solvers and certified engineers. They’re committed to staying on top of new and ever-changing technology. This means that you’re not limited to a solution that will work “for now” but for many years to come. We’ve put a great deal of investment in certifications and tools that help us ensure we are able to provide best-in-class solutions for our customers, in person or online.

Cybersecurity Operations

Wes Johnson

Director of cybersecurity

Dustin Hartman

senior cybersecurity architect

Jason Frye

Terran Meek

Bradley Outland

Ethan Troutman

Professional Services

Andrew Best

Professional services manager

Chad Tapp

senior solutions architect

Trent Ball

Mike Crepps

Jonathan De Ark

Geoff Decker-Monsour

Ryan Easton

Kirsin Koch

Zar Nenadovic

John Newman

Chuck Smith

Chris Steele

Technical Account Managers

CB Young

director of technical account management

Steven Camp

Zach Combs

Account Analyst

Nick Curtis

Account Analyst

Skyler Daugherty

Ben Hodapp

Chris Hollis

Julian Wasserzug

Austin Young

IT Consulting

Advanced Business Solutions employee David Lacey

David Lacey

VP of Operations

Jonathan Fisher

Chad Heinrichs

Advanced Business Solutions employee James Hutchinson

James Hutchinson

Advanced Business Solutions employee Tucker Oldham

Tucker Oldham

Brandon Wurth

Sales and Marketing

John Clark

vp of sales and marketing

Dylan Bleemel

Business Development Representative

Marshall Fall

marketing director

Andrew Koon

director of business development

Eric Del Valle

business development manager

John Wiegand

business development manager

Tour Our Facility

In April of 2019 ABS relocated to a 30,000 square foot facility that was designed to support our operations and make us even more efficient when delivering managed IT services. When you are choosing your IT provider it is important that you look “under the hood”, meet the people who will be managing your infrastructure, and see exactly how your support is delivered. Come see why 90% of companies looking to outsource their IT support choose ABS after they take a tour of our facility.