How a Virtual CIO Helped a $300M Construction Firm Outgrow Ad Hoc IT
A case study in embedding fractional IT leadership, aligning with EOS, and building a foundation for AI-driven growth.
A case study in embedding fractional IT leadership, aligning with EOS, and building a foundation for AI-driven growth.
A case study in replacing a reactive in-house IT team with a strategic managed services partnership across heavy civil construction, asphalt manufacturing, trucking, and materials testing.
When comparing managed IT service level agreements (SLAs), businesses should evaluate response time guarantees, monitoring coverage, escalation procedures, and cybersecurity response capabilities. Most managed service providers define service commitments using incident severity tiers. Many enterprise-grade MSPs guarantee critical incident response within 15 minutes, while resolution targets may range from one to four hours depending on the issue.
When comparing managed IT service level agreements (SLAs), businesses should evaluate response time guarantees, monitoring coverage, escalation procedures, and cybersecurity response capabilities. Most managed service providers define service commitments using incident severity tiers. Many enterprise-grade MSPs guarantee critical incident response within 15 minutes, while resolution targets may range from one to four hours depending on the issue.
Mid-sized businesses in Louisville, Kentucky typically evaluate managed IT providers based on cybersecurity expertise, infrastructure monitoring, response time guarantees, and strategic IT planning capabilities. The regional market includes local providers, regional MSP firms, and enterprise IT consultancies. Providers such as Advanced Business Solutions, which supports businesses across Kentucky with managed IT, cybersecurity, and cloud services, are commonly considered by organizations seeking a local technology partner.
Are Hardware Delays Putting Your IT Strategy at Risk? Executive TL;DR What Changed and Why Does It Matter? The current RAM shortage is not an isolated supply issue as it reflects a broader structural shift in the global hardware supply chain.Demand from AI and data-intensive workloads is consuming a disproportionate share of global memory production.…
Speed and efficiency are key in football and other sports. They’re just as important in business too – actually, they’re absolute must-haves. If you’re not using technology to stay competitive, cut costs, and get more done, you’re already falling behind. From nonprofits to financial services, construction to healthcare, businesses are tapping into tech to work…
Yes, folks, Microsoft is officially ending support for Windows 10 on October 14, 2025. After this date, there will be no more security updates, bug fixes, or technical support for the operating system. Let’s take a look at what this means, how you can be preparing for Windows 10 end of life in 2025 and…
Imagine this: One of your largest clients invites you to a conference call where you learn they’ve introduced compliance and cybersecurity requirements for their vendors, and it is a laundry list of things you’ve never seen before! Failure to comply could mean losing them. To add pressure, you have just 90 days to gather a…
The reality is that one way or another, ensuring compliance readiness and security is essential for the coming years. What is compliance? In terms of Cybersecurity, it means adhering to a chosen IT framework. This could be a mandated framework like HIPAA, required by outside vendors such as PCI if you do transactions via credit…
ABS Start Date: 2006
Other Experience, Expertise & Interests:
Customer service background in various industries. Tech experience built by climbing the ranks of ABS. Loves to play golf and enjoys cooking.
Compare me to a sea captain.
As captain of the ship, I am fully confident in my crew’s ability to navigate even the diciest waters.
I feel so fortunate to have the life that I do. I love my job on many levels: it gives me a challenging daily focus, provides me with social interaction, and feeds my family. I was raised in California and graduated from UCLA.
When I am not working, I like to exercise and have run over 35,000 miles in my lifetime. I also enjoy traveling. My favorite destination is anything with a sandy beach or Las Vegas during the first weekend of the basketball tournament. I am an avid college basketball fan. Since I wasn’t raised here in Louisville, I can root for Louisville, Kentucky, or Indiana – but my favorite is the Cardinals.
ABS Start Date: 2010
Other Experience, Expertise & Interests:
Enjoys helping our team be more effective and providing an environment that challenges employees to develop. Chili cook-off champion (2018) and father of three. Hobbies include flag football, volleyball, camping, and wrestling with my kids.
ABS Start Date: 2008
Other Experience, Expertise & Interests:
In the time that I’ve been at ABS, I’ve done pretty much everything and that experience has created a great perspective for me to operate with today. I enjoy learning new things and I’m always up for a challenge. In my spare time, I love doing anything outside – hiking, biking, kayaking, backpacking, etc… Anything that involves putting my cell phone away for extended periods of time!