Consider this scenario: you are experiencing an internet connectivity problem in your office. You call your Managed IT Services provider, who looks into the issue and informs you it’s a problem with your ISP. You then have to call your ISP to sort out the issue. Wouldn’t it be easier if your IT partner just called your ISP for you?
This is called “vendor management” and is offered by some IT providers. By delegating responsibility for IT vendors like ISPs, phone providers, printers, and AV systems to your main IT provider, you save yourself a significant amount of time during disruptions while giving your vendors the ability to collaborate with each other. ABS already does this for many of our clients, and we can simplify your network of vendor relationships as well.
ABS Start Date: 2010
Other Experience, Expertise & Interests:
Enjoys helping our team be more effective and providing an environment that challenges employees to develop. Chili cook-off champion (2018) and father of three. Hobbies include flag football, volleyball, camping, and wrestling with my kids.
ABS Start Date: 2008
Other Experience, Expertise & Interests:
In the time that I’ve been at ABS, I’ve done pretty much everything and that experience has created a great perspective for me to operate with today. I enjoy learning new things and I’m always up for a challenge. In my spare time, I love doing anything outside – hiking, biking, kayaking, backpacking, etc… Anything that involves putting my cell phone away for extended periods of time!
ABS Start Date: 2017
Special Certifications
CompTIA A+, CCENT
Other Experience, Expertise & Interests:
I have a Masters in Theatrical Design, and spent 10 years as a theatrical lighting designer and technician in and around Louisville. I’m still active in the local theater community, and I also enjoy playing guitar and tinkering with electronics and programming. Outside of work, I’m usually spending time with an awesome baby or an adorably terrible dog.
ABS Start Date: 2003
Special Certifications
Working on PMP certification
Other Experience, Expertise & Interests:
I’ve been with ABS for many years — I started out as a field tech (way back when ABS was just starting and located in Mark’s garage!) and have worked my way up. The thing I most enjoy about my job is helping our clients and mentoring the younger techs. My biggest strength is my experience. I will say that I love my job and I can’t see myself working anywhere else.
ABS Start Date: 2018
Other Experience, Expertise & Interests:
– Cisco Sales Expert
– VM Ware Sales Professional
– Microsoft Sales Professional- Licensing
– 20 years of industry expertise
Compare me to a sea captain.
As captain of the ship, I am fully confident in my crew’s ability to navigate even the diciest waters.
I feel so fortunate to have the life that I do. I love my job on many levels: it gives me a challenging daily focus, provides me with social interaction, and feeds my family. I was raised in California and graduated from UCLA.
When I am not working, I like to exercise and have run over 35,000 miles in my lifetime. I also enjoy traveling. My favorite destination is anything with a sandy beach or Las Vegas during the first weekend of the basketball tournament. I am an avid college basketball fan. Since I wasn’t raised here in Louisville, I can root for Louisville, Kentucky, or Indiana – but my favorite is the Cardinals.
ABS Start Date: 2006
Other Experience, Expertise & Interests:
Customer service background in various industries. Tech experience built by climbing the ranks of ABS. Loves to play golf and enjoys cooking.
