Much of our day-to-day business relies on computers. We use devices and networks to communicate, work, and store data. With the amount of crucial information stored on our servers, it is no wonder that there are criminals out there who look for ways to access it. Your vulnerabilities can end up costing your business more…
Managed IT Services or Managed Service Provider (MSP) are terms you’ve probably heard thrown out from time to time. Unfortunately, it’s not always clear exactly what “managed” means and how it can benefit your business. If you’re curious about managed IT, what it means, how it works, and why so many businesses are choosing this…
We hear so many terms and services (like remote monitoring) thrown out and, oftentimes, it’s unclear exactly what these terms and services actually mean. As you seek to understand your IT needs and the many ways you can choose to meet those needs, it’s important to understand the pros and cons of each option and…
As the Director for our Technical Account Managers (TAMs), I see the work they do for our customers every day. I think of our TAMs as the “lighthouses” for our customers. They alert the ABS team when something hits their radar. They light the way proactively about future issues and creative strategies.
We’ve been talking a lot about security lately, but there’s a reason for this. We’re not exaggerating when we say you need to prioritize protecting your business. Whether you’re aware of it or not, your business is under constant attack. Many people fall into the trap of assuming their business isn’t worth the time or…
Technology has come alongside businesses and helped some of our most challenging issues – from providing multiple means of communication to helping us create elaborate solutions and intricate designs, technology makes it possible for us to live and thrive in this modern world. On the flip side, technology can cause new issues and create new…
Servers are the lifeblood of any business. This is where your critical information is stored and accessed. As a result, your entire business is affected when you experience an issue with your server. Data loss and downtime are common results of server issues. In fact, an unprotected and unsupported server should be a business owner’s…
The ABS team recently had a chance to take a look back on 2019 and an incredibly special time in our company’s history. This was thanks to DCD Magazine who featured ABS and our new building in their January issue and to Potter & Associates for everything they did to make this new building meet…
The world of technology has grown exponentially over the last decade and, as we head into a new year and new decade, we don’t see this trend changing anytime soon. As a result you and your employees are likely having to adapt and adapt quickly to the ever-changing technological landscape of your business and the…
If you’re a business owner and you’re constantly struggling with the increasing need for and use of technology and the frustrations that can come with it, then you’re not alone. Technology is a blessing and a curse. It can be the best thing that has ever happened for your business and simultaneously cause catastrophic and…
ABS Start Date: 2008
Other Experience, Expertise & Interests:
In the time that I’ve been at ABS, I’ve done pretty much everything and that experience has created a great perspective for me to operate with today. I enjoy learning new things and I’m always up for a challenge. In my spare time, I love doing anything outside – hiking, biking, kayaking, backpacking, etc… Anything that involves putting my cell phone away for extended periods of time!
ABS Start Date: 2010
Other Experience, Expertise & Interests:
Enjoys helping our team be more effective and providing an environment that challenges employees to develop. Chili cook-off champion (2018) and father of three. Hobbies include flag football, volleyball, camping, and wrestling with my kids.
ABS Start Date: 2017
Special Certifications
CompTIA A+, CCENT
Other Experience, Expertise & Interests:
I have a Masters in Theatrical Design, and spent 10 years as a theatrical lighting designer and technician in and around Louisville. I’m still active in the local theater community, and I also enjoy playing guitar and tinkering with electronics and programming. Outside of work, I’m usually spending time with an awesome baby or an adorably terrible dog.
ABS Start Date: 2003
Special Certifications
Working on PMP certification
Other Experience, Expertise & Interests:
I’ve been with ABS for many years — I started out as a field tech (way back when ABS was just starting and located in Mark’s garage!) and have worked my way up. The thing I most enjoy about my job is helping our clients and mentoring the younger techs. My biggest strength is my experience. I will say that I love my job and I can’t see myself working anywhere else.
ABS Start Date: 2018
Other Experience, Expertise & Interests:
– Cisco Sales Expert
– VM Ware Sales Professional
– Microsoft Sales Professional- Licensing
– 20 years of industry expertise
Compare me to a sea captain.
As captain of the ship, I am fully confident in my crew’s ability to navigate even the diciest waters.
I feel so fortunate to have the life that I do. I love my job on many levels: it gives me a challenging daily focus, provides me with social interaction, and feeds my family. I was raised in California and graduated from UCLA.
When I am not working, I like to exercise and have run over 35,000 miles in my lifetime. I also enjoy traveling. My favorite destination is anything with a sandy beach or Las Vegas during the first weekend of the basketball tournament. I am an avid college basketball fan. Since I wasn’t raised here in Louisville, I can root for Louisville, Kentucky, or Indiana – but my favorite is the Cardinals.
ABS Start Date: 2006
Other Experience, Expertise & Interests:
Customer service background in various industries. Tech experience built by climbing the ranks of ABS. Loves to play golf and enjoys cooking.
