About ABS « Advanced Business Solutions

Our dedication to helping people and businesses has been a core part of our company’s DNA since we were founded. Our mission is to accelerate your business through the judicious application of information, process automation, and team education – all while putting people first. The ABS Way is the embodiment of our core values and serves as a guide and resource for every employee.

With a team of over one hundred employees made up of a wide range of people with vast technological backgrounds and specialties, we have developed the ability to troubleshoot many different kinds of problems and provide innovative solutions for different industries. We also have very low turnover, which means we possess an enormous amount of in-house knowledge accumulated over the past two and a half decades that can be deployed to help you meet your business goals.

Who we are

ABS is a full service IT company dedicated to providing an outstanding customer experience. Our Louisville-based team, with a combined 500+ years of IT experience, is committed to solving problems by providing the best technology solutions so you can focus on what you do best.

What we do

We help people facing problems that get in the way of business growth. ABS supports businesses with day-to-day and strategic long-term technology solutions. Our team solves business problems with great customer service through our Managed Services teams, Project Division, and Cybersecurity teams.

Why we do it

Founder and CEO Mark Lewis’s past experience managing in-house IT departments and directing advanced technical engineering gave him a deep understanding of how businesses confront challenges in the digital workplace. His goal was to deliver IT services differently, with a focus on customer service, proactive solutions, and relationships.

The ABS Team

We are a company founded on outstanding customer service. The people that work for ABS not only possess outstanding technical skills, but are also committed to building relationships and supporting the people they work with and for.

Administration Team

Service Department

At ABS, we believe your IT systems should animate and empower your business initiatives; and never constrain them or get in the way. We are the largest managed service provider (MSP) in the region and it’s our team’s goal to help you gain and maintain a competitive advantage in the marketplace. Customizing your technical support is how do it. Learn more about our IT managed services.

The days of seeing an IT Help Desk as receptionist-level of support are over when you partner with ABS. Our Louisville based team is comprised of problem solvers and certified engineers. They’re committed to staying on top of new and ever-changing technology. This means that you’re not limited to a solution that will work “for now” but for many years to come. We’ve put a great deal of investment in certifications and tools that help us ensure we are able to provide best-in-class solutions for our customers, in person or online.

Cybersecurity Operations Team

Professional Services

Technical Account Managers

Sales Team

Tour Our Facility

In April of 2019 ABS relocated to a 30,000 square foot facility that was designed to support our operations and make us even more efficient when delivering managed IT services. When you are choosing your IT provider it is important that you look “under the hood”, meet the people who will be managing your infrastructure, and see exactly how your support is delivered. Come see why 90% of companies looking to outsource their IT support choose ABS after they take a tour of our facility.

Schedule a Tour

Doing IT Differently Since 1995