Doing IT Differently Since 1995
Our dedication to helping people and businesses has been a core part of our company’s DNA since we were founded. Our mission is to accelerate your business through the judicious application of information, process automation, and team education – all while putting people first. The ABS Way is the embodiment of our core values and serves as a guide and resource for every employee.
With a team of over one hundred employees made up of a wide range of people with vast technological backgrounds and specialties, we have developed the ability to troubleshoot many different kinds of problems and provide innovative solutions for different industries. We also have very low turnover, which means we possess an enormous amount of in-house knowledge accumulated over the past two and a half decades that can be deployed to help you meet your business goals.

Who we are
ABS is a full service IT company dedicated to providing an outstanding customer experience. Our Louisville-based team, with a combined 500+ years of IT experience, is committed to solving problems by providing the best technology solutions so you can focus on what you do best.
What we do
We help people facing problems that get in the way of business growth. ABS supports businesses with day-to-day and strategic long-term technology solutions. Our team solves business problems with great customer service through our Managed Services teams, Project Division, and Cybersecurity teams.
Why we do it
Founder and CEO Mark Lewis’s past experience managing in-house IT departments and directing advanced technical engineering gave him a deep understanding of how businesses confront challenges in the digital workplace. His goal was to deliver IT services differently, with a focus on customer service, proactive solutions, and relationships.
The ABS Team
Administration Team

Mark Lewis
President & CEO

Shawn Price

Nikki Hamilton
Business Manager

Payton Sands

Alex Fickey

Meghan Holland

Beth Mamrak

Molly McGee

Service Department

David Lacey
VP of Operations

Buck Hartlage
Service Manager

Jason Pitcher
Knowledge Manager

Andrew Best
Systems Analyst Supervisor

Schyler Donhoff
Support Team Supervisor

Jesse Harner
Support team supervisor

Scott Keller
SUPPORT TEAM SUPERVISOR

Johnny Kruse
Support Team Supervisor

Jon Louden
Support Team Supervisor

Mike Snyder
Help Desk Supervisor

Jon Jaffke
Help Desk Supervisor

Matt Waddell
After Hours Help Desk Supervisor

David Anderson

Devin Anderson

Wesley Bolin

Brandon Brown

Wes Burkhead

Brian Chamberlain

Joshua Coleman

Zach Combs

Jason Dean

Jonathan De Ark

Joel Elster

Robert Farley

Randi Fonseca

Jason Frye

Charles Gabriel

Cartier Gates

Travis Greenwell

Joey Howard

Brad Howlett

Rob Kight

Kirsin Koch

Rick Koehler

Rick Kruse

Tim Mahan

Ross McAfee

Jimmy Mullins

Zar Nenadovic

John Newman

Matt Owen

Chris Plummer

Richard Raymer

Oscar Saucedo

Austin Smith

Riley Smothers

Chris Steele

Zachary Taroli

Ben Thrasher

Trung Tran

Stu Vallentine

Justin Warren

Joshua Weems

Cody Wilder

Justin Williams

Roy Williams

Austin Young

Gus Young
At ABS, we believe your IT systems should animate and empower your business initiatives; and never constrain them or get in the way. We are the largest managed service provider (MSP) in the region and it’s our team’s goal to help you gain and maintain a competitive advantage in the marketplace. Customizing your technical support is how do it. Learn more about our IT managed services.
The days of seeing an IT Help Desk as receptionist-level of support are over when you partner with ABS. Our Louisville based team is comprised of problem solvers and certified engineers. They’re committed to staying on top of new and ever-changing technology. This means that you’re not limited to a solution that will work “for now” but for many years to come. We’ve put a great deal of investment in certifications and tools that help us ensure we are able to provide best-in-class solutions for our customers, in person or online.

Cybersecurity Operations Team

Wes Johnson
Director of Cybersecurity

Dustin Hartman
Senior Cybersecurity Architect

Nathan Cook

Michael Farmer

Erick Moreno

Chris Wathen
Professional Services

Chuck Smith
Professional Services Manager

Tucker Oldham
Business Consultant & vCIO

Chad Tapp
Senior Solutions Architect

Trent Ball

Mike Crepps

Geoff Decker-Monsour

Ryan Easton

Tyler Edison

Chad Heinrichs

Jeremy Hutchens

Jamie Richard

Ben Sands
Technical Account Managers

Sam Lewis
head of consulting and technical account management

CB Young

Steven Camp

Skyler Daugherty

Chris Hollis

James Hutchinson

Kertz Mitchell
Sales Team

John Clark
VP of Sales and Marketing

Marshall Fall
Director of Client Success

Andrew Koon
Director of Business Development

Brandon Wurth

